Cancellation Policy:
Every appointment is specially reserved for you! As a courtesy, we require 24-hour notice to cancel or reschedule an appointment. A credit card number is required for booking, but will not be charged unless the appointment is cancelled or rescheduled within 24 hours of scheduled services. Policies like this are no fun, but when last minute changes are made with little notice, it means we miss the opportunity to fill that appointment time, guests on our waiting list miss the opportunity to receive services, and your stylist goes unpaid for those hours in the day.
In the event that proper notice is not given, the card on file will be charged a fee for the amount of $25 per hour based on the duration of time reserved for your services. No-call/No-shows are subject to a fee of up to 100% of the scheduled services. These fees are due before we can book your next appointment at Iasan & Sebastian.
Children Policy:
Due to the relaxing nature of the Iasan & Sebastian experience, we respectfully request children to be brought to the salon only when the child is receiving a service.
Refusal of Service Policy:
We reserve the right to refuse service to anyone.